PagoPA – Frequently Asked Questions/FAQ’s
- What is PagoPA?
- What are the advantages of PagoPA?
- Where can I pay PagoPA?
- Can I still use MAV or old payment slips?
- What are PSPs?
- How do I pay PagoPA?
- Why do I have to pay the commission with PagoPA?
- What does the item “Maximum Commission” mean for a PagoPA payment?
- Why do I have to make a separate payment for the Regional Tax?
- Are PagoPA payments secure?
- How can I prove a payment made with PagoPA?
- Where can I find more information about PagoPA?
- I started the payment process to see how the system worked, but now I can no longer proceed with the payment. What should I do?
- I am enrolled in the old University study program (vecchio ordinamento), can I use PagoPA?
What is PagoPA?
The regulations relating to payments to the Public Administration obliges public administrations, including universities, to receive payments for their services through the system called PagoPA promoted by the Agency for Digital Italy (AGID) of the Presidency of the Council of Ministers. PagoPA payment slips can be paid a variety of methods (credit card, at bank counters, at SISAL agencies, etc.).
PagoPA is an electronic payment system designed to make payments to Public Administration simpler, safer and more transparent. Current regulations oblige public administrations, including universities, to receive payments through this system. PagoPa allows you to make your payment through a number of methods, in person or online.
What are the advantages of PagoPA?
- Secure and reliable transaction and payment
- Errorless transaction and payment
- Available 24 hours a day, 365 days in any place with an Internet connection
- National multi-channel system with multiple payment options
- Univocal paper payment slip
- Certainty of what is due; obtain the actual and updated fee (i.e. amount visualized is always correct; if the amount varies over time for interest on arrears or other, PagoPA is always updated)
- Payment process ease and celerity: just enter the unique Payment Notification Code (IUV Identificativo Unico Versamento), pay and receive a confirmatory payment receipt that proves the payment has been received by the University
- Transparent commission costs
Where can I pay PagoPA?
The PagoPA payment slip contains a Payment Notification Code (IUV), a barcode, a QR Code and an Interbank Code (CBILL system) which allow you to pay easily:
- on line with credit card
- via home/mobile banking using CBILL or PagoPA systems
- at bank counters or ATMs that are authorized PagoPA service providers or that allow payment using the CBILL system
- at SISAL agencies
- PagoPA slips CANNOT be paid at Poste Italiane
The complete and updated list of PagoPA Payment Service Providers (PSPs) is published on the AGID website: https://www.pagopa.gov.it/it/dove-pagare/
Details on how to pay are available below.
Can I still use MAV or old payment slips?
No. Payments using MAV or Unicredit Group payment slips is no longer possible.
What are PSPs?
A Payment Service Provider (PSP) is an entity that acts as a financial intermediary for payments made over the Internet. PSPs are, for example, banks, payment institutions, electronic money institutions, financial intermediaries authorized to provide payment services. The Agency for Digital Italy (AGID) authorizes and accredits only those PSPs that fulfill all the requirements set in place by the Agency.
How do I pay PagoPA?
To pay at the bank counters, all you must do is print the payment slip and hand it over the teller.
To pay online follow the instructions in the guide published on the page: http://portalestudente.uniroma3.it/istruzioni/ .
To pay by home/mobile banking follow your bank’s instructions and use the unique 18-digit Payment Notification Code (IUV) on the payment slip. You can also pay logging in to your unique access student portal/domain, choosing the specific payment and the IUV. Take care not to enter any space between digits.
If your bank does not yet display the PagoPA logo, use the CBILL system. You will be asked for the Identifying Body Code (or SIA Code) of Roma Tre University, CBKN6, and the 18 digit Payment Notification Code (IUV Code).
Why do I have to pay the commission with PagoPA?
Roma Tre University is obliged to comply with the provisions of D.L.18/10/2012, n. 179 and directives from the Agency for Digital Italy (AGID) which state that the citizen must pay commissions associated with the payment of any tax due to a public administration. Therefore, Roma Tre University cannot be liable in any way for commission related to tuition and fees. However, some Payment Service Providers (PSPs) allow direct debit on bank accounts with no additional costs when using PagoPA for online payments.
What does the item “Maximum Commission” mean for a PagoPA payment?
Each authorized Payment Service Provider (PSP) clearly displays its commission costs on the payment platform. This allows the citizen to choose according to his/her convenience directly during the transaction. During payment procedures, pay attention to the “Maximum Commission” rate of the different PSPs available.
The ‘Maximum Commission’ is the highest amount the PSP decides to charge for that type of transaction. This means that, under any private agreement between the payer (conditions applied for bank account or credit card services) and the PSP, the actual fees may be lower than the ‘maximum’ declared, or even zero. In any case, they may not be greater than the “Maximum Commission”.
Why do I have to make a separate payment for the Regional Tax?
Article 32 of Regional Law Number 14 dated May 18 1998, (Disposizioni finanziarie per la redazione del bilancio di previsione della Regione Lazio per l’esercizio finanziario 1998 – Financial provisions set forth in preparing Lazio Region’s budget for 1998), states that as of academic year 1998/1999, the regional tax payment must be contextual to University tuition payment. The aforementioned has to be paid directly to the University’s management body for the Right to University Studies. Therefore, in accordance with the technical specifications of the PagoPA system, separate payment slips must be provided for tuition fees and for the regional tax payments.
Are PagoPA payments secure?
PagoPA guarantees consumers and merchants security and reliability in payments. The financial transaction is managed directly by the Payment Services Provider (PSP) chosen by the user, which ensures the strict security standards required by the system. Data used for the transaction (for example, credit card details) are entered into the PSP portal and are not transmitted to the University.
How can I prove a payment made with PagoPA?
Once a payment is completed through PagoPA, a Telematic Receipt (RT) is issued. This is the actual proof of payment and receipt that certifies the transaction and payment has reached the Public Administration beneficiary. It has the value in full discharge of liabilities towards the Public Administration that has received the payment. Keep the RT as proof of payment.
Where can I find more information about PagoPA?
For more information on PagoPA, consult the website of the Agency for Digital Italy (AGID) at the following address: https://www.pagopa.gov.it/
I started the payment process to see how the system worked, but now I can no longer proceed with the payment. What should I do?
Once the transaction process has initiated, the system does not allow a second payment in the next 60 minutes. This is to avoid a double payment of the same fee. After this timeframe has elapsed, you can try again.
I am enrolled in the old University study program (vecchio ordinamento), can I use PagoPA?
With the exception of those enrolled in Primary Education Science, all others enrolled in the old University study program (vecchio ordinamento), cannot pay University tuition and fees through PagoPA. Guidance for fee payments of those enrolled in the old study program will be published shortly at http://portalestudente.uniroma3.it/istruzioni/.